Returns & Exchanges

At TrueHealthic, we stand behind the quality of our wellness products and offer a 30-day window for returns on items in their original condition. Your satisfaction is our priority, and we aim to make the exchange or refund process as seamless as possible.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal or contact our support team with your order number to request a Return Merchandise Authorization (RMA) number.

• 2.
  Package Your Items

  Securely pack the unused items in their original packaging, ensuring all tags and seals are intact to qualify for a full refund.

• 3.
  Ship the Return

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.