Frequently Asked Questions
Everything you need to know about shopping with TrueHealthic.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy for wellness products?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return unopened items in their original packaging for a full refund.
Are TrueHealthic products lab-tested for quality?
Yes, all our products undergo rigorous third-party testing to ensure purity, potency, and safety. Certificates of Analysis are available upon request for most items.
Can I track my order in real-time?
Absolutely. Once your order is dispatched, you will receive an email confirmation with a tracking number and a link to monitor your package's journey.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Do you offer subscription discounts?
Yes! By choosing our 'Subscribe & Save' option on eligible products, you can save 15% on every recurring order and customize your delivery frequency.